Rwanda : Airtel Named Telecoms Brand of the Year, Most Innovative Telecoms Company and Customer Friendly Operator

Leading telecommunications services provider, Airtel Nigeria on Saturday night clinched three industry Awards at the prestigious 8th edition of the Nigerian Telecoms Awards.

The telecoms operator beat other competitors to emerge the Industry’s Most Innovative Telecom Company of the Year, Telecom Brand of the year and Customer Friendly Operator of the year at the well-attended event marked by a huge presence of dignitaries from both the private and public sectors.

According to Awards’ citations, Airtel emerged overall best in the three categories following its enviable strides in charting new paths in meeting the demands and needs of its esteemed stakeholders through superior brand experience, a rich portfolio of innovative products and services ranging from exciting voice solutions to inventive data packages and mobile broadband.

On the Customer Friendly Operator Award, the organizers said, “this is the third time Airtel Nigeria is coming tops in the Customer Service category in the history of the Nigerian Telecoms Awards, and this clearly demonstrates the commitment of the management to treat their customers as more than just a connection”.

Speaking at the occasion held at the Incubator Centre, Victoria Island, Lagos, the Chairman of the Board of Trustees of the Nigerian Telecommunications Awards, Chief Alex Akinyele said the awards are sustained by credibility, describing the Industry event as the most credible in the Nigerian Telecoms space.

He pledged that the Board of Trustees will continue to live above board to retain the credibility of the Awards among stakeholders.

Also speaking at the occasion, the pioneer Executive Vice Chairman of the Nigerian Communications Commission, Dr. Ernest Ndukwe, in his speech, commended the organizers of the Awards saying, “though a lot of progress has been made since the advent of telecommunications in Nigeria, initiatives such as the telecoms awards spur further development that can ensure that Nigeria keeps pace with developments and innovations across the world.”

http://itumanaho.com/2012/09/rwanda-airtel-named-telecoms-brand-year-innovative-telecoms-company-customer-friendly-operator/