Friday, 9 November 2012

Rwanda Utility Regulatory Agency adopts better system for technical capacity

Rwanda Utility Regulatory Agency adopts better system for technical capacity

November 9, 2012No Comments
Rwanda Utilities Regulatory Agency Rwanda Utility Regulatory Agency adopts better system for technical capacity
 Having realised Rwanda’s urge for better system to enhance social services and favourable environment for ICT; Global Voice Group (GVG) and Société Générale de Surveillance (SGS) have confidently declared that the International Gateway Traffic Verification System (IGTVS) has started to fully operate in the country.
IGTVS was commissioned by the Rwanda Utility Regulatory Agency (RURA) for regulatory improvement earlier 2012, due to a continuous growth of numerous institutions and systems in technology, communication and infrastructure network which are highly advancing in the country; according to reliable information revealed on 8th November 2012.
The Rwanda Utility Regulatory Agency (RURA) had successfully issued an International tender in a procurement process that began November 2011 for a system in which there would be an effective exercise of their regulatory mandate along with enhancement of technical capacity.
After the tender was issued, the winner was a syndicate made of GVG and Switzerland-based leader in inspection and verification services, Société Générale de Surveillance (SGS), both sector members of the International Telecommunication Union (ITU).
The group entered into an agreement with the RURA in March 2011 to implement a comprehensive data solution that would allow the latter to independently audit and monitor the networks in the country for many reasons including: traffic measurement, accurate billing, and quality of service assessment, market surveillance, interconnection dispute resolution, and fraud management. The main aim here is to capacitate the ‘technical knowhow’
‘The right time for needed capacities and clear visibility’
Mr. Regis Gatarayiha, the Director of RURA says: the International Gateway Traffic Verification System really came at the right time and provided the capabilities needed to have a clear visibility on the international calls being terminated in the country. “We have already seen the benefits it brings to us as a regulatory and to Rwanda in general, only three months after the successful implementation”.
The Republic of Rwanda and its regulatory authority adopt a proactive approach to regulation based on ICT tools and real-time data collection as it implements the IGTVS. As part of a broader modernization process of governance, a growing number of telecom regulators are following or envision following the path opened by Rwanda and other African countries.
The IGTVS is expected to generate significant additional revenue for both the State and the local operators especially that the ICT platform is used to monitor and enforce compliance with Rwanda’s Regulations pertaining to domestic and international interconnections.
The new platform also empowers the RURA to effectively intervene in two key areas: the elimination of fraudulent grey traffic and the overall improvement of the quality of service delivered to end-users in Rwanda.
 Rwanda is “the third easiest place to do business” -World Bank ranking
In the Sub-Saharan African countries, Rwanda is ranked as the third easiest place in which to do business and as the best performing country in East Africa; according to the 2013 World Bank Doing Business Report.
The country achieved this high ranking by consistently developing a regulatory environment that is favorable to the creation and operation of new businesses in the country. A number of these important reforms were brought about through Information and Communication Technologies (ICTs), such as the regulation on interconnections that led to the present IGTVSimplementation.
Highlights on GVG and SGS
GVG was established in 1998 with aim to develop and implement interconnection management platforms specifically designed with the telecoms regulators in mind. Its advanced traffic and fraud management systems are currently being used successfully in seven countries.
On the other hand, SGS is the world’s leading inspection, verification, testing and Certification Company. It is recognised as the global benchmark for quality and integrity. There are over 1,350 offices and laboratories around the World, a network in which SGS employees more than 70,000 people.


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